We don't want to become a "Supplier"
We want to become a "Partner".
The relationships we build last a long time. Our clients come to us because we offer a "no nonsense" approach to the way we work. They also come to us because we offer a complete end to end solution when it comes to staff development. EML : Skills has much more to offer than amazing group training and workshops!
One to one and "Desk Level" Coaching
We offer specialist sales and customer retention coaching on a one to one or team basis where we work alongside your teams to help drive improvements around performance, approach and attitude. This means your staff benefit from direct advice and guidance and you benefit from immediate changes and improvements!
Departmental Development
This could include the redevelopment of Key Performance Indicators, telephone coaching and call monitoring, design and delivery of customer surveys, as well as the development and implementation of standard operating procedures. Clients will benefit from a more cohesive, consistent approach to working which is often reflected in customer retention.
Behavioural and Personality Profiling
EML : Skills offer a suite of profiling tools to employers who want to better understand the best way to manage and lead their staff to success.
Apprenticeship Levy Consultancy and Support
Our unique offer supports organisations to properly plan their levy spend to maximise return on investment, both in terms of financial and behavioural change - and we do this by offering impartial, practical advice.
Our practical approach, supported by an in depth Training Needs Analysis, starts by understanding the predominant business needs, then cleverly maps them across to the desired business outcomes that will drive your company and its people towards success.
We are then able to connect your organisation to a quality Apprenticeship provider who can deliver the structured training to your staff.
We offer consultation and advice on the apprenticeship and levy system, how to get the most staff development and support from your levy pot, making it work for you and ensuring the qualifications are right for your organisation
One to one and "Desk Level" Coaching
We offer specialist sales and customer retention coaching on a one to one or team basis where we work alongside your teams to help drive improvements around performance, approach and attitude. This means your staff benefit from direct advice and guidance and you benefit from immediate changes and improvements!
Departmental Development
This could include the redevelopment of Key Performance Indicators, telephone coaching and call monitoring, design and delivery of customer surveys, as well as the development and implementation of standard operating procedures. Clients will benefit from a more cohesive, consistent approach to working which is often reflected in customer retention.
Behavioural and Personality Profiling
EML : Skills offer a suite of profiling tools to employers who want to better understand the best way to manage and lead their staff to success.
Apprenticeship Levy Consultancy and Support
Our unique offer supports organisations to properly plan their levy spend to maximise return on investment, both in terms of financial and behavioural change - and we do this by offering impartial, practical advice.
Our practical approach, supported by an in depth Training Needs Analysis, starts by understanding the predominant business needs, then cleverly maps them across to the desired business outcomes that will drive your company and its people towards success.
We are then able to connect your organisation to a quality Apprenticeship provider who can deliver the structured training to your staff.
We offer consultation and advice on the apprenticeship and levy system, how to get the most staff development and support from your levy pot, making it work for you and ensuring the qualifications are right for your organisation
- Funding, administration and quality management, expert advice from an apprenticeship expert, ensuring the provider you work with gives you the best value for money.
Members of our client family include.
Contact us.
To enable us to help you we need to know what you are looking for. There are three ways that you can do this either fill in one of the contact forms below (one asks for a bit more detail) or pick up the phone and give us a call on +44 (0)1905 330660.
Tell us a little bit more.
Follow the link below to complete our detailed enquiry form and we'll prepare a proposal for you straight away.
